DELATOLAS EXPRESS CARGO company on behalf of its partner No Limit logistics is looking for full-time employment for the position of Customer Service Coordinator.
Location: Athens
Contract type: Employment contract
Department: Balkan Region
Reports to: Regional Manager
✨ Join our team as a Customer Service Coordinator!
Are you an experienced logistics
professional with a hands-on, proactive mindset?
Do you thrive in a fast-paced international logistics environment, coordinating
flows and ensuring perfect execution?
If yes, we’d like to meet you!
🔍 Key Responsibilities:
- Coordination and supervision of end-to-end logistics processes
for international and local clients.
- Monitoring transport orders, planning shipments, and following
up on delivery status.
- Working closely with carriers, subcontractors, and warehouse
partners to ensure operational excellence.
- Solving day-to-day operational issues, delays, and exceptions
in a timely, customer-oriented way.
- Maintaining accurate documentation and preparing transport or
logistics reports.
- Building strong relationships with clients and providing them
with operational updates.
- Supporting the Regional Manager in optimizing processes,
implementing improvements, and maintaining service KPIs.
- Participating in audits, quality checks, and improvement
projects as required.
✅ What We’re Looking For:
- Minimum 2 years of experience in a logistics, transport, or
supply chain operations role.
- Very good command of English (minimum B2); other languages are
a plus.
- Strong understanding of transport and warehouse processes.
- Excellent organizational skills and the ability to work with
multiple priorities.
- Solution-oriented mindset and a strong sense of responsibility.
- Good MS Office skills; knowledge of TMS/WMS systems will be an
advantage.
- A confident personality with the courage to take ownership and
make decisions.
🎯 Nice to Have:
- Background in international transport, distribution, or 3PL
operations.
- Experience coordinating subcontractors and working in a
cross-cultural environment.
💼 What We Offer:
- A stable role in an ambitious, growing international logistics
company.
- Opportunities for professional growth and skills development.
- Supportive, collaborative team
environment.
- Flexible working options and a competitive benefits package.
- Tools and freedom to drive improvements and take initiative.
📩 Interested?
Send us your CV in English — we look
forward to hearing from you!