Customer Service Agent

Are you an experienced call center professional with great communication skills?

Do you want to be a part of a new team and a purpose of providing top-notch customer service?

If you answered yes, then we are looking for you!

Apply now for the Customer Service Agent role and join our client, a Greek company specialized in tiles and sanitary ware.

As a Customer Service Agent, your responsibilities include:

• expertly handling incoming calls and client queries. 
• providing comprehensive information on products, services, company policies, and procedures. 
• effectively resolving questions and issues, ensuring client satisfaction with every solution.
• accurately entering data into our system and meticulously tracking client requests, maintaining detailed records.
• collaborating seamlessly with internal departments to ensure client needs are met efficiently.
• delivering high-quality assistance with utmost professionalism in every interaction.

The ideal candidate for the Customer Service Agent role has:

• exceptional communication skills.
• previous experience in customer service.
• fluency in both Greek and English (written and verbal).
• proficiency with computers and MS Office, and ideally, experience with CRM systems.
• team spirit and a collaborative approach.

Our client offers the following for the Customer Service Agent role:

• permanent employment with indefinite contract.
• full time employment with morning shifts.
• competitive salary package .
• ticket restaurant vouchers.
• growth opportunities.

If you think that the Customer Service Agent role sounds like you, apply now!

Have some questions first? Feel free to contact Mariam Awad at +30 6942201843

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.